Privacy policy
This Privacy Policy explains how The Thank You Club (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, interact with our services, or make a purchase. By using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect personal information that you provide directly to us when you place an order, subscribe to our services, create an account, contact customer support, or sign up for marketing communications. This information may include your name, email address, billing and shipping address, phone number, payment details, and order history. We also automatically collect information about your interaction with our website, including your IP address, browser type, device details, pages visited, and browsing behavior through the use of cookies and similar tracking technologies. In addition, we may receive information from third-party partners, including payment processors, analytics providers, and marketing platforms, in order to operate our business and improve our services.
Use of Personal Information
We use personal information to process and fulfill orders, provide customer support, manage accounts and subscriptions, send service-related communications, and improve our website functionality. Personal information may also be used to prevent fraud, comply with legal obligations, and enforce website policies. If you choose to subscribe to marketing communications, we may use your information to send promotional emails and updates about our products or services. You may opt out of marketing communications at any time.
Sharing of Personal Information
We do not sell personal information. However, we may share information with trusted service providers who assist in operating our website and business. These third parties may include Shopify (our ecommerce platform), payment processors such as Shopify Payments or PayPal, shipping carriers, email marketing platforms, IT service providers, and analytics partners. These companies are permitted to access personal information only as necessary to perform their functions and are obligated to maintain confidentiality.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Cookies help remember your preferences and allow the website to function properly. You may disable cookies in your browser settings, though doing so may limit functionality or affect website performance.
Data Retention
We retain personal information for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
Data Security
We take reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.
Your Rights
You may request access to your personal information, update or correct inaccuracies, or request deletion of your information where legally applicable. You may also withdraw consent for marketing communications at any time by contacting us at support@thethankyouclub.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any website they visit.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that information has been collected from a child under 13, we will delete it promptly.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website following modifications constitutes acceptance of the revised policy.
Contact Information
For questions regarding this Privacy Policy or your personal data, please contact:
The Thank You Club
Email: support@thethankyouclubcom.com
United States